The rules for using Autoflip.

1. What Autoflip does

Autoflip is a personal automation service. On your instruction our infrastructure refreshes the public search results of Marktplaats, 2dehands, AutoScout24, Mobile.de and Facebook Marketplace according to a filter you configure. When a listing matches your filter, you get an alert on Telegram or as a push notification in the Autoflip app, with a button back to the original platform.

We are not a marketplace, broker or intermediary. We do not sell cars. We do not collect contact details of advertisers. We do not republish listings on a public page. Autoflip is a tool that does automatically for you what you would otherwise do by hand.

2. Acceptance and minimum age

When you create an account, you accept these terms and our privacy statement. If you do not agree, do not create an account.

Autoflip is only meant for people aged 18 or older. By creating an account you confirm that you are at least 18. Children and young people under 18 may not use Autoflip. If we find out that an account belongs to someone under 18, we close it. We then delete all data we are not legally required to keep.

3. Your authorisation to us

By using Autoflip, you authorise us to:

• Run an automated refresh on our servers of publicly accessible search results on the platforms you select in your plan
• Apply your personal filter (brand, price, etc.) to those results
• On a match: send an alert to the Telegram account you connected or to the Autoflip app on your phone

This authorisation is for your personal and/or internal business use. Reselling the alerts, aggregating them into your own database or republishing them to third parties is not allowed.

4. Source platforms

Marktplaats.nl, 2dehands.be, AutoScout24.be/.nl, Mobile.de and Facebook Marketplace are independent platforms with which Autoflip is in no way affiliated. Their trademarks belong to their respective owners.

When you click an Autoflip alert, you land on the website of the source platform. From that moment the terms of use of that platform apply. You are responsible for complying with them, including any contact with the advertiser.

If a source platform applies technical restrictions that affect our service, we cannot guarantee that we can keep supporting that source.

We may also stop a source ourselves. If a platform changes its terms or asks us to stop monitoring that source, we switch it off. That is not a failure on our part but performance of these terms. We tell you within two working days.

If that removes a source from your plan, you choose what happens next. You move to a plan without that source at the lower rate. Or you cancel with immediate effect and we refund the unused part of your subscription pro rata. We never remove a source without giving you that choice.

5. Subscriptions and trial

• Trial: the first 14 days are free (30 days if you came in through a partner). You do connect a payment method at signup (Bancontact, iDEAL or card), which sets up a recurring mandate. Nothing is charged during the trial. You have full access to all alerts from the first moment. If you do not cancel, we automatically charge your pack's monthly price when the trial ends. After that, every month until you cancel. We tell you about that first charge by email in advance, with the amount and the date. You can cancel at any time in your account, including during the trial; cancel before the trial ends and nothing is ever charged.
• Paid subscription: you choose monthly or yearly when you sign up. Both renew automatically via our payment provider (Stripe or Mollie), each time for the same period. Rates as stated on the plans page. Switching between monthly and yearly is possible from your dashboard; a switch to yearly takes effect immediately, a switch to monthly only after the current year ends.
• Cancelling: at any time from your dashboard. No notice period. The period you already paid for stays active until the end date: with a monthly subscription one month after your last payment, with a yearly subscription one year after your last payment. Cancel during the trial and you keep access until it ends. There is no refund of the remaining part, except under the cooling-off period in article 6.
• Passwordless access: log in via a magic link in your mailbox.
• Unlimited alerts: every listing that matches your filter is forwarded, with no daily limit.

6. 14-day cooling-off period (right of withdrawal)

Are you a consumer, so not buying for your business? Then you have a 14-day cooling-off period. Within those 14 days you may withdraw from your subscription without giving a reason. The period starts on the day you create your account.

• With a free trial the cooling-off period falls within your trial. If you withdraw during that time, you pay nothing. Nothing is ever charged.
• Without a trial, for example with an offer where you pay right away, you ask us to start right away. If you withdraw within 14 days, you pay for the days up to that moment. We refund the part you have not used. We do so within 14 days of your message, using the same payment method.

To withdraw, use the Withdraw from contract here button. It is at the bottom of every page. You get a confirmation by email straight away. You may also email us at hallo@autoflip.eu. Say in your email that you withdraw from your subscription. Also give the email address of your account. You may use the model form below. You do not have to. During a free trial, cancelling in your dashboard is also enough.

Do you buy as a business or as a dealer? Then this cooling-off period does not apply. You can always cancel as described in article 5.

7. The Autoflip app

• The app for iPhone and Android is free. It is meant for Autoflip customers: you log in with your email address and a code.
• You cannot buy anything in the app. You take out and manage a subscription on this website. You can also cancel from the app; that opens a page on this website.
• Push notifications are delivered by Apple (iPhone) and Google (Android). A delay at those services falls under the articles on availability and liability.
• You can delete your account at any time in the app, under Settings and then Delete account. What we erase is listed on this page.
• Downloading and using the app is also subject to the terms of Apple's App Store or Google Play.

8. What you may not do with Autoflip

• Sharing, reselling or registering the account several times under different emails to get around the cap
• Aggregating the received alerts into your own database or public website
• Reverse-engineering the Telegram bot or abusing it for other purposes
• Loading our infrastructure with scripts that automate the dashboard API

If you take part in the partner programme, separate terms apply to it.

9. Availability and maintenance

Autoflip is a continuous monitoring service but we do not guarantee uninterrupted operation. There can be interruptions with short to long pauses. Take into account:

• Planned maintenance: our systems restart daily around midnight; monitoring then usually pauses for 10 to 15 minutes.
• Outages: technical failures at our end, at source platforms or at services in between such as Telegram can interrupt the service temporarily, from a few minutes to several hours in exceptional cases.
• Measures by source platforms: technical changes or blocks at source platforms can limit the monitoring of a specific source temporarily or permanently.

We report what our scanners see, not everything that exists. A platform can publish a listing later than it goes online, file it differently or not show it for a while. So we do not guarantee completeness: no alert does not mean there was nothing.

We monitor our systems automatically and make every effort to detect and fix outages quickly. This is a best-efforts obligation, not a guarantee of result. Interruptions give no right to compensation or a refund, except where mandatory law provides otherwise. If an outage lasts considerably longer, contact us at hallo@autoflip.eu; we will then look for a reasonable solution.

10. Liability

Autoflip is provided as available. We aim for 99% uptime but do not guarantee uninterrupted delivery. We are not liable for:

• Lost transactions or profits due to missed, delayed or duplicate alerts
• Availability problems of source platforms
• Changes to the terms of use of source platforms
• Damage arising from transactions between you and advertisers

Our total liability is limited to the subscription amount of the past 3 months.

11. Termination by us

We can terminate your account in case of:

• Breach of these terms
• Non-payment after two reminders
• Abuse or fraud

If we terminate without grounds, we refund the unused part of your subscription pro rata.

12. Applicable law

Belgian law applies to this agreement. In case of disputes, the competent court of the place of our registered office has jurisdiction in the first instance, without prejudice to your right as a consumer to turn to the court of your place of residence.

13. Contact

Autoflip · based in Belgium · hallo@autoflip.eu

Our full company details appear on every invoice and we send them on simple request via that email address.